Sales & Marketing Strategy for Luxury Boutique Hotels and DMCs

Driving commercial growth for luxury hospitality through strategic sales, high-value partnerships, impactful marketing and brand development.

Book a free consultation

What clients are saying

Silvestre Nosara, Costa Rica

Silvestre Nosara

MICHELIN 2026 4.9 120+ reviews on Google

In one year, total revenue grew 30%.

“I would recommend Mia to any team looking for someone who combines sales expertise, strategic thinking, and a hands-on approach to business development.”

FOUNDER, SILVESTRE NOSARA

Hotel and DMC consulting for independent hospitality brands

Luxury boutique hotels

More direct bookings and stronger travel advisor relationships.

Strategy for hotels

Destination management companies

New agency partners and a steady pipeline of FIT and group business.

Strategy for DMCs

Sales and Marketing Services

Sales strategy

Market analysis, target segments and an annual sales plan your team can follow.

Marketing & branding

Brand positioning, messaging, digital marketing and campaigns that attract high-value guests.

Business development for hotels & DMCs

Partnerships with travel advisors, tour operators, travel agencies and luxury travel consortia.

Team representation

Travel trade shows and sales missions, with preparation, appointment setting and follow-up.

Social media strategy for Boutique Businesses

Book it as a standalone package, or add it to any service.

Ask about social media
01
Content plan & brand voice Themes and a tone that feel like you
02
Monthly posting calendar Posts and captions, planned ahead
03
Instagram, Facebook & LinkedIn Tailored to each channel

Consulting Process

01

Market audit

We review your hotel or DMC, guest data, revenue mix, distribution channels and competitors.

02

Sales & marketing strategy

A tailored commercial strategy with clear priorities, KPIs and a 12-month action plan.

03

Implementation & growth

We put the plan into action with your team, track results and refine the strategy as revenue grows.

Mia Duarte, sales and marketing consultant

Mia Duarte, Sales & Marketing Consultant

With over 3 years of experience in luxury travel and hospitality, I specialise in commercial strategy, business development and international sales for the luxury hospitality sector.

As Sales Director at Silvestre Nosara, a Michelin Key hotel in Costa Rica, I built the hotel's sales processes and commercial infrastructure from the ground up, established international travel advisor relationships and drove new business opportunities across key markets.

During my tenure, the hotel's total revenue grew by 30% year over year, with at least 62% of that growth attributed to the sales team I built. I also personally generated over US$763,000 in business.

I combine hands-on commercial leadership with an understanding of luxury guest expectations, destination positioning, international distribution and the partnerships that drive sustainable revenue growth.

Based in Costa Rica, working with hotels and DMCs across Latin America and worldwide.

Frequently Asked Questions

Book a discovery call

Tell me about your business and your goals, and we'll set up a discovery call.

  • 15-minute discovery call
  • Reply within 24 hours
  • No obligation
Mia Duarte