For boutique hotels

Sales & Marketing Strategy for Luxury Boutique Hotels

More direct bookings, stronger travel advisor partnerships and a brand that attracts high-value guests.

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What clients are saying

Silvestre Nosara, Costa Rica

Silvestre Nosara

MICHELIN 2026 4.9 120+ reviews on Google

In one year, total revenue grew 30%.

“I would recommend Mia to any team looking for someone who combines sales expertise, strategic thinking, and a hands-on approach to business development.”

FOUNDER, SILVESTRE NOSARA

What changes for your hotel

More direct bookings

Less reliance on commission-heavy channels, more guests booking with you.

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Travel advisor partners

Relationships with luxury advisors, agencies and consortia that send repeat business.

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Higher-value guests

Positioning and campaigns that attract the guests your property was built for.

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Hotel Sales & Marketing Services

Hotel sales strategy

Target markets, segments, pricing approach and an annual sales plan your team can follow.

Marketing & branding

Positioning, messaging, website and campaigns that turn interest into direct bookings.

Trade & advisor partnerships

Travel advisor, agency and luxury consortia relationships, from first meeting to repeat bookings.

Trade shows & sales missions

Representation at key travel trade events, with appointments, preparation and follow-up.

Social media strategy for your hotel

Book it as a standalone package, or add it to any service.

Ask about social media
01
Content plan & brand voice Themes and a tone that feel like you
02
Monthly posting calendar Posts and captions, planned ahead
03
Instagram, Facebook & LinkedIn Tailored to each channel

Consulting ProcessHow it works

01

Market audit

We review your hotel or DMC, guest data, revenue mix, distribution channels and competitors.

02

Sales & marketing strategy

A tailored commercial strategy with clear priorities, KPIs and a 12-month action plan.

03

Implementation & growth

We put the plan into action with your team, track results and refine the strategy as revenue grows.

Mia Duarte, sales and marketing consultant

Mia Duarte, Sales & Marketing Consultant

With over 3 years of experience in luxury travel and hospitality, I specialise in commercial strategy, business development and international sales for the luxury hospitality sector.

As Sales Director at Silvestre Nosara, a Michelin Key hotel in Costa Rica, I built the hotel's sales processes and commercial infrastructure from the ground up, established international travel advisor relationships and drove new business opportunities across key markets.

I combine hands-on commercial leadership with an understanding of luxury guest expectations, destination positioning, international distribution and the partnerships that drive sustainable revenue growth.

Frequently Asked Questions

Book a discovery call

Tell me about your hotel and your goals, and we'll set up a discovery call.

  • 15-minute discovery call
  • Reply within 24 hours
  • No obligation
Mia Duarte